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ABOUT US

Big Bear Remodeling
Today, we specialize in Kitchen and Bathroom Remodeling, and we also remodel Basements and Attics. We have an employee-based business model, which means we use our own employees instead of subcontractors. We also run our own in-house electrical and plumbing divisions, so we can pull all permits and manage your project under our umbrella. Our in-house Designers can do basic layouts or 3D renderings for the full design-build experience. 
 
We are located on Center Ridge Road in Rocky River, Ohio, and we service most of Northeast Ohio and the greater Cleveland region. We are locally owned, and we are licensed by the state and bonded and insured with each city and municipality in which we work.
 
While we can work on any home from any period, we do work on a lot of older homes in Lakewood, Rocky River, and surrounding cities. We are very comfortable with century homes, plaster and lathe, knob and tube wiring, balloon framing and the settling and structural issues that arise from these older, but beautiful homes. We will work with your theme and design, but we do like to try to stay true to the quality of the home and the materials we use.

Our History
In 2014, we started Big Bear Remodeling as a bath remodeling company, and we quickly evolved into a full service remodeling company taking on kitchens, additions, decks, porches, whole-house remodels, and commercial work. We opened our first office in Parma, Ohio, and we more than doubled in size that year despite growing pangs and a tough market.

In
2015, we moved our office to Rocky River, Ohio. It was tiny but it allowed us to grow.

In
2016, we started Big Bear Plumbing & Electrical, our own mechanical divisions.

In
2018, we completed the build-out on our new showroom and warehouse in Rocky River.

In
2019, we were recognized by Remodeling Magazine as one the of Top 50 Remodelers in the United States.

In
2020, we started focusing more on interior residential remodels, where our custom carpenters, tile setters, painters and finishers really shine. We still do some exterior work and commercial work, but kitchens, bathrooms, basements and attics are where we excel.
 

Personalized Approach

As a homeowner, it's important to deal with a company that treats you like an individual with individual needs. With Big Bear Remodeling, you will receive a custom design and estimate, free of charge, with no pressure. We have three levels of materials and pricing, a good, better, and best to fit everyone's budget.

We are a design / build contractor, and we offer full 3D Renderings as part of our service. Since we specialize in kitchen and bath remodeling, our platform from design to build is tailored to your needs. 

Craftsmanship & Professionalism 

Here at Big Bear Remodeling, we take home remodeling seriously. Our craftsmen have one goal in mind: to stun you with their service and their workmanship. Our carpenters keep your home and lawn spotlessly clean, and we aim to impress. With the number of tardy and unprofessional contractors out there, we make it a point to stand out from the pack and give you a pleasurable remodeling experience. We are a top rated Cleveland Kitchen and Bath Contractor. Since we use our own in-house employees, our level of service tends to stand out. 

Licensed, Insured and Bonded

The statistics on unregistered, uninsured, and unbonded contractors are staggering. At Big Bear Remodeling, we are registered and bonded in the counties and cities in which we do business, and we pull all necessary permits. All of our employees are covered by workers compensation, and we carry 2 million dollars in general liability insurance.

Big Bear Remodeling is also an Ohio state licensed electric company and Ohio state licensed plumbing company, allowing us to pull permits and take care of your renovation needs in-house.

Ratings and Reviews

Erin M.

Lakewood, Ohio Stairs, July 2023

We recently had our attic steps remodeled by Big Bear.  They were very easy to work with.  Their communication is top notch, from weekly schedules to easy to contact site managers it all helped to make sure we were on the same page throughout the process.  Everyone on site was kind, communicative and kept my house in great shape during the process.  Would highly recommend.

Carole R.

Lakewood, Ohio Bathroom, June 2023

Big Bear remodeled my primary bathroom. At the initial visit the owner Rob sketched a great new plan for the space that no one else could match. The following layout meeting was at my home with the designer, plumbing foreman and Rob. Their knowledge and expertise reinforced my confidence that I had selected the best contractor. Through the planning phase and material selections Rob provided helpful guidance but never pressured. During the project the crew on site was skilled, courteous and dedicated to doing quality work. Communication with the project coordinator, office manager and Rob by text and email was excellent. The transformation of the finished bathroom is remarkable.  It is completely revitalized.  I highly recommend Big Bear.  If I could, I would buy another house just to have Big Bear remodel it.

Carol F.

Rocky River, Ohio Den and Stairs, May 2023

The entire crew was very easy to work with. They did quality work and were very respectful of our home and work space(s); both my husband and I work from home.

The price for the scope of work performed was reasonable, but very professional, at the same time.

Communication was very good and our questions/concerns were always addressed in a timely manner.

We will be using them again, for future home remodel projects.

Christine N.

Lakewood, Ohio Kitchen, April 2022

The entire crew was very easy to work with. They did quality work and were very respectful of our home and work space(s); both my husband and I work from home.

The price for the scope of work performed was reasonable, but very professional, at the same time.

Communication was very good and our questions/concerns were always addressed in a timely manner.

We will be using them again, for future home remodel projects.

Tanya W.

Lakewood, Ohio Kitchen and Basement, September 2022

We live an an old Lakewood home and wanted to update the kitchen and add a mud room. The Big Bear crew did an exceptional job. They were very responsive and attentive to detail. Good communication and quality workmanship made them a pleasure to work with. I highly recommend Big Bear!

Margaret C.

Lakewood, Ohio Bathroom, May 2021

We never used a remodeling company before. We had always just found various craftsmen and tradesmen and managed the project ourselves. But this bathroom was a big project and most of all, I didn’t want it to drag on for months, which can happen when you are managing your own project.

We found Big Bear on Angies’ list and we are so glad we did. I had definite ideas about what I wanted the bathroom to look like and their architect helped me make it a reality. Once I got everything picked out, they used rendering software to create images of what my new bathroom would look like.

Work did not start until all the materials and supplies were on site. Rob, the owner, held a meeting on site with the foreman just to make sure we were all on the same page. Communication between me and the company was great. I had direct text, phone, and email contact with Rob. In addition, I received a weekly phone call from Caitlin just to make sure everything was being addressed. If there are any issues, you can catch them in the very beginning and deal with it.

We had an excellent experience with Big Bear. They did what they said they would do. They showed up on time. They were respectful of my home. They protected the hardwood stairs and cleaned up every day. They worked efficiently and skillfully. My bathroom turned out better than I had imagined. And most importantly to me, they kept the project moving despite a few unexpected curve balls. We highly recommend Big Bear Remodeling!

Dan S.

North Olmsted, Ohio Bathroom, October 2020

We did a complete tear-out and remodel of our bathroom. Big Bear does exquisite work, very high quality and with an eye on staying on schedule. They are VERY expert, and their recommendations worked out perfectly! The crew was tidy, organized, and perfectionist on all the little details. HIGHLY recommended!

Pat H

Rocky River, OH 2/07/2019

Rob and his crew fixed up my bathroom. The finishing results are great. We were very happy with the job done and the crew made the experience easy for us. Will definitely use again in the future and would recommend to friends and family.

Bryce H

Lakewood, OH, 2/18/2019

The Big Bear Remodeling crews are professional, courteous, and thorough. We had the master bathroom completely renovated. They sent weekly check in emails from the office to make sure everything was on schedule and to address any issues. The emails came in on Friday, and they were always responded to by Monday. This allowed for great two way dialogue and communication. We were also very pleased with the quality of the work. The crews are talented, and detail oriented. I'd recommend them.

Jennifer and George H

Rocky River, OH, 2/07/2019

Jennifer & I would like to say Thank You so much and Highly Recommend Big Bear Remodeling for the tremendous job they did on our complete gut & kitchen remodel project. Rob and the entire team managed the project with precision and great attention to detail. The weekly check-ins allowed us to pivot when needed and ask the questions we wanted. The Sunday night Scope of Work-Construction Schedules were extremely helpful when planning our weeks, especially both of us working from our home office. The outstanding skill set of each trade involved was great to watch as the puzzle came together perfectly. Big Bear set clear expectations from the start, there were no surprise bills of miscellaneous labor hours or materials at the end and the project was executed spot on! Finally, we are super grateful for the kind Big Bear crews that shared our home and showed great courtesy to our kids.


Thank you, Rob, Ana and the entire team, we are looking forward to our next project with Big Bear Remodeling!


Jennifer & George Hihn – Rocky River

Scott S

Rocky River, OH 12/10/2018

We were extremely happy working with Rob and his team at Big Bear. They had great ideas, fair pricing and were very happy with the quality of the work. Rob is very meticulous and took time to review the quality of the craftsmanship and address any issues we had quickly and without additional costs. Look forward to using them again!

Margaret M

Cleveland, Ohio 11/11/2018

Had a kitchen bathroom and dining room remodeled by Big Bear. They did a fantastic job. Very professional and courteous. Job was done well on budget and on time. I was consulted on all decisions. Very happy with them.

Melissa N

Rocky River, Ohio 9/05/2017

I cannot recommend Big Bear enough! From day one, everyone from Big Bear was so helpful and personable. At our first meeting with Rob, we weren’t sure what we wanted or how best to utilize our space; but he was able to come up with designs and ideas almost immediately that we loved. Throughout the entire process we never felt stressed or pressured to make any decisions. Rob and John met us at various locations to help pick out materials and were so helpful with their suggestions and recommendations. We had a fairly large project (remodel master and guest bathroom and build a walk-in closed) so it took a few months to complete; but we were pleasantly surprised when it was finished early. The team that we had work on our project were fantastic, they’re true craftsmen. AND, they really did a great job tidying up as best they could at the end of each day. Rob and John were both very good at communicating with us, and even though we know they were working on several other projects, we always felt like ours was their priority. We look forward to working with them again in the near future.

Matthew G.

Cleveland Ohio 12/30/2015

"Got both bathrooms remodeled in my condo, including new tub, custom walk in tile shower, and custom tile floors. Fantastic experience from beginning to end and exceeded my expectations. Helped me through the design stage while still staying respectful of my budget. Was very prompt and professional during the construction phase and throughout. Great communication throughout the process and was very accessible if I had any questions. Ensured top quality work was done (even higher than my expectations and my own high standards). Also did great follow up service to ensure that I was happy. The project finished on time and was great quality. Mark was the main tile guy and did a great job. I would highly recommend Big Bear and plan to use them again in the future.."

Terry M.

Rocky River, Ohio 12/28/2015

"Definitely recommended, an excellent bathroom remodeling job from planning and estimating, through day to day site work. Always very neat, on time, on schedule, on budget. I'd gladly work with them again."

Dana B.

Rocky River, Ohio 12/20/2015

"After a prolonged search for a reliable and cost competitive contractor who we could trust to remodel our main bathroom and kitchen, we had the good fortune to be introduced to Big Bear Remodeling. After first seeing the results of their work in remodeling our main bath, we moved forward and hired them to remodel our kitchen. Both jobs were completed within the time frame discussed and within budget, together with the high quality of work that we were looking for. Rob the owner is very hands on and holds himself and his employees to a very high standard. Our experience with Big Bear Remodeling was excellent and we would recommend them to anyone looking to remodel a bath or kitchen."

M.T.

Kent, Ohio 12/02/2015

"There was not much to like about my tiny bathroom, from the stinky lowered ceiling to the stained linoleum flooring. The guys gutted the bathroom – took out the nasty ceiling, tile walls, tub, cheap plastic tub surround that leaked into the basement, MDF vanity, old toilet and built-in cabinet. They fixed the holes in the floor, reclaimed the window space that the previous owner had covered over, installed a skylight, and replaced some of the old plumbing in the basement. Then they put in a properly-sloped floor with lovely basketweave green marble and an infinity drain, tiled the walls with a similar green marble subway tile, refinished the top of the wall and the ceiling, installed a quiet fan, vanity and overhead lighting. They put in a dainty pedestal sink, low-flow toilet, shower and curtain rod, and rescued an original door found in the attic and installed it in place of the cheap hollow-core door."

Maxine R.

Strongsville, Ohio - 10/23/2015

"I found Big Bear Remodeling through Home Advisor and it couldn't have worked out any better. The owner, Rob, listened to my ideas and he added in some of his own, which were supported by photos of other projects they have done. The crew was very competent, professional, friendly and courteous. They were a pleasure to work with. And the price right. Rob was always very much aware of our budget for this project. It was a very good experience and I would highly recommend Big Bear Remodeling. I now have a beautiful master bathroom, thanks to Rob at Big Bear."

Jerry T.

Richfield, OH - 7/12/2015

"I highly recommend Big Bear Remodeling. You cannot find a better individual to work with than Rob Young with Big Bear Remodeling. From the first meeting, I could tell Rob was very knowledgeable and a genuinely nice guy to deal with. There are always going to be ups and downs on a project. The nice thing about Rob is he will work with you and bend over backwards to make sure your project comes out to your liking. He also is flexible in allowing you to pick up items yourself or he will order for you while always being conscious about keeping you in budget. The job did run a little over the time estimate to complete. As long as you stay patient you will not be disappointed."

Vicky Z.

Parma, Ohio - 7/10/2015

"Rob, the Owner, was very helpful and listened to my ideas. His crew was very pleasant and cleaned up after each work day."

 

 

 

 

Ann M.

Chagrin Falls, OH - 3/14/2015

"The owner is constantly checking on the work progress and is a perfectionist. If it's not done to his standards, he makes sure it's done correctly. The job may take a little more time, but you know it's done right. The workers are prompt, have always put in a full day of work and clean up each day. I would highly recommend this company to anyone who wants a quality job at a reasonable rate."

Jackie V.

Macedonia, Ohio - 12/31/2014

"Working with Big Bear Remodeling was about as painless as any remodel job could be. They are very professional, arrive on time as promised, and are very knowledgeable and easy to work with. My bathroom remodel project began as scheduled and was completed on time and within budget. I absolutely love my new shower! They did a great job and I highly recommend Big Bear Remodeling."

 

 

Joan T.

Brooklyn, Ohio - 12/31/2014

"Very prompt & efficient. Kept me posted on all aspects of the project. Very happy with the remodel."

Benjamin F.

Mentor, Ohio - 12/26/2014

"We give Big Bear Remodeling a solid A++. We met with Rob, the owner, initially for a couple of fun hours to decide the course of action for a complete bathroom renovation, including new flooring, wall paint, acrylic surround with a new tub and new copper piping and more. We appreciated that he had samples and/or catalogs with him for us to choose most of what we wanted that same day. It was an easy, stress-free process. Rob was patient, knowledgeable, and economically priced. We found a few of the miscellaneous fixtures on an internet source when Plan A (checking two major home improvement stores Rob initially suggested) didn't have the unique look we were going for. He was all for Plan B, and he immediately ordered our lighting, medicine cabinet, etc. from the on-line distributor instead. Everything was delivered directly to our home the next week, which was very efficient for the workers. Rob was quick to respond to any questions or concerns during the process. He definitely puts the customer first. At the final inspection, he found a very minor flaw in the paint near an outlet. He insisted that someone would be scheduled to come out to repair it. We highly recommend Big Bear Remodeling!"

Rod Y.

Hinckley, Ohio - 12/19/2014

"Rob Young and his crew did a terrific job remodeling my two bathrooms. The work performed was fantastic, on schedule, on budget and they took great care in respecting our home by placing canvas drop cloths on my carpeting. They cleaned up once completed and they hauled all the debris away. They even helped me with an unexpected emergency by repairing a leaking roof and replacing rotted window framing during another company's window installation. Rob is already reviewing plans on a Spring project. They went above and beyond my expectations."

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Big Bear Remodeling is a Design Build Contractor specializing in kitchens, bathrooms, attics and basements. 

 

We work on a lot of older homes, and we are a licensed electrical company and a licensed plumbing company. We understand old wiring and corroded plumbing stacks and how to bring these items up to modern building code.

 

When looking for the best kitchen contractor or best bathroom contractor, choosing an in-house employee-based company makes all the difference in the world. We've been rated as a Top Cleveland Kitchen Contractor and Top Cleveland Bathroom Contractor year after year because we rely on employees instead of subcontractors. 

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